About Us
Formed in 2013, the Almero Student brand and national footprint has expanded year on year. We aim to create strong relationships with our students and ensure we provide a great place to study, sleep, make friends and be safe whilst enjoying the culture and benefits of their chosen city. We have over 2000 rooms throughout the UK, with locations in Bristol, Exeter, Leeds, Manchester, Nottingham and Birmingham offering a variety of affordable, well-managed accommodation while providing the highest standards for students.
The Role
We are seeking a dynamic and experienced Property Manager to oversee the operations, leasing, marketing, and resident experience across our student accommodation communities in Leeds and York. This role is central to ensuring an outstanding living experience for residents while meeting leasing and financial targets, maintaining property standards, and leading a high-performing on-site team.
What You Will be Doing
* Oversee all security needs for property, implementing new protocols or systems as needed, with the Regional Manager and team.
* Ensure the properties are maintained and kept clean.
* Analyse on-site issues and recommend modifications and/or capital projects to the Regional Manager.
* Ensure all revenues and expenses align with the property budget, seeking approval for overages and providing explanations for any variances.
* File notices and evictions to residents, as necessary.
* Comply with all company policies and procedures around reporting, invoicing, vendor management and other accounting and legal needs.
* Oversee the annual lease-up and renewal campaigns in collaboration with Head Office, Regional, and Sales team, ensuring occupancy targets are met.
* Maintain positive customer service outlook, handle all resident complaints and suggestions, and mediate roommate issues and conflicts as needed.
* Promote harmonious relations among residents, staff, university personnel, and the surrounding community.
* Lead the formation of the move-in and move-out plan, thoroughly carrying out that plan including move-in and move-out charges as needed.
* Coordinate and organise a range of social events throughout the calendar year.
* Support students with mental health issues and refer to appropriate agencies.
* Lead all aspects of on-site team management, including recruitment, training, mentoring, performance reviews, and collaboration with HR on onboarding, development, and employee relations.
* Proactively identify, communicate, and address safety and liability risks across the facility, staff, and residents to minimize exposure and losses.
* Ensure compliance with company standards, policies, and procedures in all interactions with owners, clients, residents, employees, and contractors.
What We are Looking For
* Previous experience in property or facilities management, preferably in student accommodation or residential lettings.
* Proven leadership experience, with a track record of managing and developing teams.
* Strong interpersonal and conflict-resolution skills.
* Budgeting and financial oversight experience.
* Excellent organisational and project management skills.
* Knowledge of Microsoft Office, email, web searches, with the ability to quickly learn new software.
* Ability to work independently and travel between sites.
* Flexibility to work outside of normal hours (move in weekends, summer, etc.)
What We Offer
* Private Medical Insurance
* Private Dental Insurance
* Enhanced Salary Sacrifice Pension
* Annual Wellbeing allowance
* Annual Performance Related Bonus Scheme
* Annual Salary Review
* Employee Matching Scheme
* Paid Volunteering Days
* Life Assurance
* Cyclescheme
* Referral Scheme
* Quarterly Engagement & Social Events
* Length of Service Awards
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