Customer Care Advisor Location : Bedford Salary 1-12 weeks : £14.00 - £14.50 per hour Full Time Salary : £33k - £36k pa Team Bonus Attend a Onsite Interview Contract type : Temp to Perm We're hiring a Customer Care Advisor for a well-known high street furniture retailer. Duties of role Handling incoming calls, emails & live chats. Provide effective & professional communications Resolve customer complaints & queries Update customers records & documentation Take control of customers issues from start to finish About the person Excellent verbal & written communication skills Confident and customer focussed Prior experience working towards KPIs Working Hours Monday to Friday = 9am-8pm Saturday & Sunday = 9am-6pm Shift Pattern rotated on a 6-week rota Full information at interview.