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Customer care advisor

Bedford
Permanent
Temporary
Pin Point Recruitment
Customer care advisor
Posted: 8 January
Offer description

Customer Care Advisor * Location : Bedford * Salary 1-12 weeks : £14.00 - £14.50 per hour * Full Time Salary : £33k - £36k pa +Team Bonus * Attend a Onsite Interview * Contract type : Temp to Perm We're hiring a Customer Care Advisor for a well-known high street furniture retailer. Duties of role * Handling incoming calls, emails & live chats. * Provide effective & professional communications * Resolve customer complaints & queries * Update customers records & documentation * Take control of customers issues from start to finish About the person * Excellent verbal & written communication skills * Confident and customer focussed * Prior experience working towards KPIs Working Hours * Monday to Friday = 9am-8pm * Saturday & Sunday = 9am-6pm * Shift Pattern rotated on a 6-week rota * Full information at interview...

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