Hi Professionals,
Greetings From Ampstek!!
Hope you are high in your spirits. Please stay safe.
Our client is looking for IT Support Analyst to join a high-growth organization. If you are interested share you resume sreeja.j@ampstek.com
Role: IT Support Specialist
Location: Ulverstone, UK
Duration: Contract
Job Description:
· Ensuring all customer contact with Service Desk is precisely recorded throughout the lifecycle of tickets
· Requests are fulfilled at first call or dispatched timely to appropriate fulfilment parties
· Respond to customer inquiries, feedback, and compliments
· Use Remote Desktop tool to assist the end users as required
· To diagnose and resolve software and hardware incidents, including operating systems related incidents.
· To install and configure new IT software
· Ability of multi-tasking and operate under pressure
· Other Service Desk related tasks
Thanks and Regards,
Sreeja.J
Talent Acquisition Executive | UK & Europe
Ampstek Services Limited
Tel - +48221857586
Email – sreeja.j@ampstek.com /