We are seeking a proactive and skilled Maintenance Operative to support the day-to-day maintenance, repair, and presentation of a high-quality residential community. Working closely with the onsite management and operations teams, you will play a key role in delivering an exceptional resident experience by ensuring the building, communal areas, and facilities are maintained to the highest standards.
This is a varied, hands-on role suited to someone with strong practical maintenance skills, excellent customer service, and a positive, solution-focused attitude.
Key duties will include:
Carrying out general maintenance and repair works including painting and decorating, basic plumbing, carpentry, joinery, tiling, lighting repairs, and minor building fabric repairs
Responding to maintenance requests and updating electronic maintenance systems within agreed service levels
Supporting the upkeep, cleanliness, and presentation of all communal areas, external spaces, refuse areas, and back-of-house facilities
Completing routine health & safety and statutory compliance checks including emergency lighting tests, fire door inspections, bell testing, water flushing, and PAT testing
Assisting with void inspections and preparing apartments for new residents
Coordinating with contractors and suppliers onsite, ensuring all RAMS and permits are in place and works are completed safely
Monitoring stock levels, maintenance supplies, and tools to ensure effective day-to-day operations
Supporting the wider onsite team with resident queries and delivering a consistently high level of customer service
Reporting defects, incidents, and health & safety concerns promptly and accurately
Assisting with furniture movement and general operational support where required
About You:
Experienced in a maintenance, facilities, handyman, or property environment
Confident carrying out painting and decorating works to a high standard
Proactive, organised, and able to manage a varied workload independently
A strong communicator with excellent interpersonal skills
Comfortable interacting professionally with residents, contractors, and colleagues
Able to problem solve effectively and use initiative in a fast-paced environment
Comfortable using maintenance systems, Microsoft Outlook, and Word
Key Requirements
Minimum 2 years' experience within a maintenance, facilities, or property maintenance role
City & Guilds qualification or NVQ Level 2 in a relevant trade desirable
Good understanding of general building maintenance and health & safety procedures
Ability to use basic hand tools and power tools safely and effectively
Experience carrying out minor repairs across multiple trades
Good IT skills and experience updating maintenance records/systems
Flexible to work 5 days over 7, including weekends where required
If you are a motivated Maintenance Operative who enjoys delivering excellent service and maintaining high standards, we would love to hear from you.
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