Technical Services ManagerLocation: Kingston, KT1 2BAHours: Monday to FridaySalary:Up to £65,000 plus 10% bonusAbout the RoleWe are seeking an experienced Technical Services Manager to lead Hard FM service delivery at a brand-new, state-of-the-art head office in Kingston for a market-leading global FMCG organisation.This is a key leadership role responsible for overseeing Mechanical & Electrical (M&E) and Building & Civil Engineering (B&CE) services, ensuring all planned and reactive maintenance activities are delivered safely, efficiently and in full compliance with statutory, contractual and client requirements.You will lead the on-site engineering team and maintain operational control of specialist subcontractors, ensuring technical services support a safe, reliable and high-performing workplace environment. The role also acts as the key operational interface between engineering teams, client stakeholders and project teams.Key ResponsibilitiesTechnical Leadership & Service DeliveryLead and oversee the delivery ofHard FM services, ensuring operational excellence across mechanical, electrical and building engineering systems.Maintain full oversight of critical equipment, plant and building systems to maximise operational availability.Ensure all engineering activities comply with statutory regulations, client requirements and internal engineering standards.Maintain and update engineering procedures, risk assessments and operating standards.Operational ManagementManage planned preventative maintenance (PPM) and reactive maintenance activities delivered by the engineering team and subcontractors.Ensure safe working practices are maintained through effective use ofSafe Systems of Work, RAMS and LOTO procedures.Act as part of the escalation response process during technical emergencies, including occasional out-of-hours support where required.Lead technical investigations and implement improvements where necessary.Team LeadershipProvide leadership, support and direction to the on-site team ofelectrical, mechanical and fabric technicians.Prioritise resources and manage workloads to meet operational demands and service level agreements.Set and maintain high professional and safety standards across the engineering team.Deputise for theFM Account Leadwhen required.Client & Stakeholder ManagementBuild strong relationships with the client and internal stakeholders.Manage client expectations and ensure clear, timely communication on operational matters.Act as the operational interface for bothclient-led and Sodexo-led projects, including contractor and cost management.Provide technical advice on operational matters affectingOPEX and CAPEX budgets.About YouEssential Experience & QualificationsEngineering qualification atNVQ Level 4 or equivalentin a relevant discipline.Strong knowledge ofengineering compliance, statutory regulations and best practice.Proven experience deliveringplanned and reactive maintenance in a Hard FM environment.Demonstrated experience managing engineering teams and subcontractors.Strongproblem-solving and decision-making ability, particularly in high-pressure situations.Experience ensuring compliance withHealth & Safety standards and safe systems of work.IOSH Managing Safely(minimum).Good IT skills, includingMicrosoft Office.DesirableExperience managing technical services withincorporate or high-end commercial environments.Strong understanding ofcommercial contract management and P&L awareness.Experience working withinTotal Facilities Management (TFM) contracts.Why Sodexo?:Working with Sodexo is more than a job; it's a chance to be part of something greater.Belongin a company and team that values you for you. Actwith purpose and have an impact through your everyday actions.Thrivein your own way.We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailersSave for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policiesReady to be part of something greater?Join a team that values you for being you.Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications