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Store Manager
Department: Region 12
Employment Type: Permanent - Full Time
Location: Nottingham
Compensation: GBP 29,000 / year
Description
Here at Safestore, our people make the difference. We're a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.
Basic starting salary: GBP 29,000 per annum, including a bonus that can increase your total earnings to up to GBP 33,350 per year.
As a Store Manager, you will lead by example, providing your team with all the encouragement and training they require. You will motivate them to deliver an excellent customer experience and build strong customer relationships. Your focus will be on driving your team's performance and maximising sales.
We want you to be yourself, and soon you will be part of the Safestore team, delighting our customers and achieving your store's bonus targets.
This is a full-time, permanent role working 40 hours per week on a rota basis, covering 5 out of 7 days. Shifts fall within our opening hours: Monday to Saturday from 7:30am to 6:30pm (with extended hours until 8:30pm on Thursdays), and Sundays from 10:00am to 4:00pm.
What we will offer you:
* 28 days paid holiday per year (including bank holidays)
* Bonuses based on achieving targets, including a basic monthly salary
* Enhanced parental leave
* Pension scheme
* Healthcare cash plan for all colleagues
* Wellbeing initiatives such as discounted gym memberships and a cycle-to-work scheme
* Sharesave scheme with a successful track record
* Colleague and family discounts on Safestore products and services
* Employee Assistance Programme
What you will offer us:
* Sales: Achieving targets by understanding customer requirements, advising on the best solutions from inquiry to move-in, and driving store performance (P&L).
* People: Leading and motivating the team through coaching and constructive feedback to enhance performance.
* Customer service: Maximising customer experience with exceptional service.
* Store Standards: Managing store responsibilities, including Health and Safety, and maintaining high standards to create a great impression.
A successful Store Manager will:
* Have previous management experience
* Have an operational background in a customer-facing environment such as retail or consultative sales
* Be able to lead and coach a team for performance
* Communicate effectively and build relationships with stakeholders
* Possess strong commercial acumen
* Lead your team through the fast-moving storage industry environment
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