* Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
* Competitive
* Permanent Full Time (37.5 hours) - Permanent
It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.
Step into an exciting opportunity at the heart of one of the UK’s fastest-growing digital retailers! As a CRM Executive you’ll play a key role in delivering customer marketing campaigns across direct channels like email, app, SMS, and direct mail. You’ll bring campaigns to life using cutting-edge marketing automation tools, work with multiple stakeholders across the business, and see your work directly impact customer engagement and loyalty.
This is a brilliant role for someone who thrives in a fast-paced environment and is looking to develop their marketing career. You’ll gain hands-on experience in campaign planning, execution, and performance analysis, all while collaborating with creative, commercial, and operational teams. If you're organised, curious, and ready to make a difference in a business where the customer comes first, this is your chance to grow with us.
At Screwfix, we believe happy, fulfilled colleagues create a stronger business. That’s why we’ve built a workplace that works for you—combining flexibility, inclusivity, and sustainability with opportunities to thrive.
Work-Life Balance:
Enjoy the best of both worlds: Our hybrid working offering includes face-to-face collaboration at our welcoming Head Office and flexible hours to fit life’s priorities, whether it’s the school run or personal time.
Belonging & Growth:
From day one, you’ll feel part of a team that values your voice and supports your growth. We’re proud to champion diversity because we know unique perspectives make us stronger. Whether starting out or looking for your next step, you’ll thrive here
Sustainability That Matters:
We’re committed to creating a better future, taking bold steps to reduce carbon emissions, use sustainable packaging, and innovate for a greener world. Sustainability drives everything we do, and we’re proud to make a real impact for our planet and future generations.
Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future.
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Cycle to work
Whether you’re a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
High Street Shopping Discounts
As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.
Share Plans
Become a Kingfisher shareholder with a variety of schemes to choose from.
Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.
Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.
Simply Health
From dental care to acupuncture, you can customise your health plan and claim back money for treatments.
Long Service Awards
From extra pay to bonus holiday days, we’ll celebrate your milestones with tangible rewards. It’s our way of thanking you for building a career with us.
Pension
With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month.
Life Cover
If you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.
Retail Trust
Look after your mental health with free wellbeing resources, including a confidential counselling service.
Screwfix and B&Q Discounts
As a member of the Kingfisher group, you’ll enjoy 20% off all B&Q and Screwfix products.
Mind Training
We’ve partnered with Mind, the UK’s leading mental health charity, to our colleagues the support and tools needed to look after your mental health.
Screwfix Community
Whether you’re working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need.
Self-Development
Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning.
Enhanced Family Leave
Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements.
Training programmes
We’re growing, and we want our people grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.
Open Development Programme
You can take your career almost anywhere at Screwfix. Whether you want to side-step into another department or expand your business knowledge, this programme offers a huge range of learning modules and is open to all colleagues.
For those looking to step into management, this programme focuses on action-based learning. Under close mentorship, you’ll develop leadership skills as you take on real business challenges.
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“Our aim is to drive sales to the website through paid and display advertising. And we work really closely with the marketing team to make sure everything looks on-brand.”
“Our aim is to drive sales to the website through paid and display advertising. And we work really closely with the marketing team to make sure everything looks on-brand.” Becky Wren | Digital Marketing Manager
“Our plan is to ensure customer satisfaction with our website. Navigation, search, optimisation – they’re all things that are key to my role.”
“The day is varied. You could be merchandising for a new promotion, liaising with buyers on that or working on a website optimisation task. In International, you could also be looking after translation.”
We all do better when we’re celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, ‘Us’ is comprised and led by true Ambassadors for Diversity & Inclusion. It’s an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.
Application process
Apply
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.
Interview
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
Offer
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
CRM Executive
CRM Executive
* Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
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