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Senior fulfilment lead

West Bromwich
Robert Walters - Sydney
Posted: 27 July
Offer description

We're hiring a Senior Fulfilment Lead to take full ownership of the end-to-end dispatch and logistics function. This is a hands-on role for someone who thrives in a fast-paced, high-performance environment - and is ready to step up, lead from the front, and scale a key part of the operation.
Senior Fulfilment Lead
Location: Kidderminster (On-Site)Salary: £35,000 - £40,000 + BonusJob Type: Full-time Flexibility Required
Lead Fulfilment for a Fast-Growing Sports Brand
Robert Walters is partnering with a high-growth ecommerce brand in the sports industry, known for its rapid expansion, premium product offering, and bold ambitions.

We're hiring a Senior Fulfilment Lead to take full ownership of the end-to-end dispatch and logistics function. This is a hands-on role for someone who thrives in a fast-paced, high-performance environment - and is ready to step up, lead from the front, and scale a key part of the operation.
Key Responsibilities

* Manage all outbound fulfilment: pick, pack, and dispatch orders accurately and on time
* Uphold presentation and packaging standards for high-value items
* Work closely with customer service, sales, and framing teams to resolve issues fast
* Flex working hours (early mornings, late evenings, weekends) to meet peak demands
* Support other warehouse functions as needed (goods-in, inventory)
* Own and improve fulfilment processes - future team leadership expected as business scales
What You'll Need
* Strong background in fulfilment, logistics, or dispatch (ecommerce experience preferred)
* Proven ability to work quickly and accurately under pressure
* Hands-on mentality - this is not a desk job
* Comfortable working flexibly based on business needs
* Leadership potential and readiness to take full ownership
* Driven, reliable, and aligned with values such as ownership, energy, and going the extra mile
What's on Offer
* £35,000 - £40,000 base salary + performance incentives
* Clear progression into a leadership role as the function expands
* Company pension, employee discounts, casual dress, free on-site parking
* A front-row seat in a brand on the rise, with genuine global ambitions
Apply Now
If you're a high-performing fulfilment expert ready to take charge in a fast-moving environment, apply today or reach out to Robert Walters for a confidential discussion.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates #J-18808-Ljbffr

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