Job Description What you'll be doing: Manages physical security operations at multiple critical infrastructure facilities. Drives safety programming for the security team with a goal of zero workplace injuries onsite. Actively manages site security personnel; partners with the local branch to recruit and hire, oversee onboarding, training, and development at the sites. Ensures each staff member is treated with dignity and respect. Plans, assigns, and manages physical security projects and tasks to timely completion. Coaches security employees and carries out disciplinary actions in accordance with current policy. Evaluates the effectiveness of site security operations and provides recommendations for improvement. Utilises excellent customer service and communication skills, sets the example and holds site security staff accountable to do the same. Ensures site health and key performance indicator goals are met or exceeded; works with the regional security manager (RSM) to enhance security team effectiveness and performance. Meets regularly with the client and Securitas corporate management representatives for account reviews, addresses issues in a timely manner, and supports security planning, assessments, and surveys. Keeps management informed of major accomplishments, issues, and concerns. Follows standardised procedures to successfully complete unannounced audits. Builds and maintains relationships with internal and external stakeholders to maintain a safe and secure environment. Splits time equally between sites, building familiarity with each location, leading the team, building the program, and coaching for success. Demonstrate understanding and engagement with the Securitas Core Values of Integrity, Vigilance and Helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures and training as provided by the Company. Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.