Job Title: Business & Operations Assistant – Family-Run Serviced Accommodation & Retail Business
Job Overview
We are a growing, family-run business seeking a motivated and reliable individual to join our team. This is a varied and rewarding role that combines office-based responsibilities, customer-facing shop duties, and support across our serviced accommodation portfolio. The ideal candidate will be organised, confident with numbers, and enjoy working in a close-knit, supportive environment where no two days are the same.
Duties
* Maintain bookkeeping records and manage basic spreadsheets.
* Carry out front-of-house responsibilities in our shop, welcoming and assisting customers.
* Promote our serviced accommodation services to new and existing clients.
* Oversee property standards and ensure quality is consistently maintained across all units.
* Provide operational support to the family team on day-to-day business tasks as required.
Experience & Skills
* Previous office or administrative experience preferred.
* Confident with numbers, with basic bookkeeping and spreadsheet skills essential.
* Strong customer service skills – friendly, approachable, and professional.
* Ability to work independently, take initiative, and maintain high standards.
* Flexible and adaptable, willing to support a small business across varied tasks.
What We Offer
* A welcoming, supportive, family-run working environment.
* The opportunity to play an important role in a business that is expanding in both retail and property.
* Varied day-to-day responsibilities – every day brings something different.
* Scope to grow with the business and take on more responsibility over time.
To apply, please send your CV and a short covering note to - /
Job Type: Full-time
Pay: £26,000.00-£30,000.00 per year
Application question(s):
* What relevant skills or experience do you have that would help you succeed in this position?
* In what ways do you stand out as a candidate for this position?
Licence/Certification:
* Driving Licence (required)
Location:
* Cheltenham GL50 4AA (preferred)
Work Location: In person