An exciting opportunity has arisen to work for an established branch of a professional financial services company based within the Telford area. They are looking to recruit a Client Advisor to join their existing team on a permanent basis. As a Client Adviser within the team, you’ll play a key role in the success of an expanding local business by ensuring our customers receive a first-class service.
Duties include:
* Providing client with an excellent customer service experience.
* Handling claims and renewals and providing customers with necessary service and advice
* The ability to work to targets and deadlines
* A flexible approach and the ability to work as part of a team
Skills and Experience:
To be considered for this excellent opportunity, we are looking for a bright, professional and dynamic individual who is really passionate about giving clients a fantastic customer experience. We really would love to find someone who has insurance industry experience. You will be comfortable juggling a busy workload at times, but still ensuring a consistently high quality of service is always provided and you build a lasting rapport with clients.
We need you to have…
* A people person with drive, energy, and enthusiasm.
* Strong interpersonal skills, communication skills and relationship building abilities.
* Pro‑active and the ability to work independently.
* Experience of and an understanding of the insurance/financial sector is preferable but not essential.
* Strong IT Literacy: experience with Customer Relationship Management Systems is an advantage.
* Minimum requirement of Grade C or equivalent in Maths and English
Application Process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier‑free recruitment process, so if you require any reasonable accessibility adjustments within the application process, please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
Up to circa £35,000 per annum (Depending on Experience)
Ref AA26902
First advertised: Tuesday, 31st Mar 2026
Up to £32,500 per annum
Ref BLB26890
First advertised: Tuesday, 31st Mar 2026
Circa £40,000 basic plus excellent Commission Scheme and Company Car/ Allowance
Ref DE26907
First advertised: Tuesday, 31st Mar 2026
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