Head concierge - the edinburgh grand, a luxury collection hotel

Job Description

Head Concierge - The Edinburgh Grand, a Luxury Collection Hotel


The Hotel

RBH is proud to operate The Edinburgh Grand, located in the heart of the city's vibrant New Town, has been reimagined as part of The Luxury Collection, reflecting its timeless elegance and rich character.

Head Concierge

We are seeking a passionate and accomplished Head Concierge to lead our Concierge team and embody the essence of The Luxury Collection brand. The Edinburgh Grand is a landmark of history and refinement, offering guests an authentic connection to the city's rich heritage. As Head Concierge, you will be the cultural ambassador of our hotel who will curate extraordinary guest journeys, open doors to Edinburgh's hidden gems, and ensure every stay is infused with authenticity and luxury.

Leading our Concierge team, you will inspire excellence, build lasting relationships, and create experiences guest will take with them long after they depart.

Why the role matters?

The Luxury Collection is built on authentic experiences and epicurean moments that connect guests to the soul of a destination. As Head Concierge, you are the storyteller and connector who will be crafting tailored journeys, unveiling hidden gems, and ensuring every moment at The Edinburgh Grand reflects the richness, flavour, and spirit of Edinburgh.

What You'll Be Doing