We are seeking a Commissioning and Quality Officer to support the delivery of high-quality services for children and young people. You will play a key role in quality assurance, performance monitoring, contract management and service improvement, helping ensure services are safe, effective and deliver strong outcomes.
Responsibilities
* Monitor provider performance, quality and contract compliance
* Lead quality assurance activity including audits and reviews
* Identify and manage risk, safeguarding and regulatory issues
* Maintain oversight of the CQT Risk Register
* Work with providers to drive continuous improvement (high support / high challenge)
* Contribute to commissioning activity, including service development and specifications
* Use data and intelligence to support decision-making and improvement
Qualifications
* Experience in commissioning, quality assurance, contract management or performance within children's services (or similar)
* Knowledge of Ofsted regulations across varied services and safeguarding frameworks
* Experience of developing and implementing Quality Improvement tools, systems, frameworks that support the development of impactful provision.
* Strong analytical and communication skills
* Confidence to challenge and support providers
* A proactive, organised and collaborative approach
* Ability to work flexibly and travel both regionally and nationally, and work outside of office hours
Benefits
Our Approach: We are committed to a "Quality First" approach, delivering strong outcomes through collaborative practice, building quality relationships, innovation and continuous improvement. This fantastic opportunity to join a team of committed and supportive individuals and make a real difference to the outcomes for children, young people and their families in South Tyneside!
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