JOB TITLE : IT Service Desk Analyst
LOCATION : Swindon
SALARY : £26,000 - £27,000 | On Target Bonus
WAY OF WORKING : Hybrid
THE BUSINESS
Our client is a leading financial services organisation supporting a nationwide network of independent financial advisers. They provide the technology, tools, and expertise that enable advisers to deliver trusted financial planning and investment advice to clients across the UK.
THE IT SERVICE DESK ANALYST OPPORTUNITY
You’ll be joining a busy IT Service Desk that sits at the heart of the business, providing first-class support across desktop and application systems. The team focuses on developing skills, improving processes, and helping users resolve more issues first time.
We’re looking for someone enthusiastic, customer-focused, and eager to build a career in technology. You’ll play a key part in keeping systems running smoothly for colleagues and adviser firms.
The role offers hybrid working, with time split between home and our Swindon office.
RESPONSIBILITIES
* Deliver outstanding customer support, ensuring every interaction meets high standards of service and satisfaction.
* Log and manage IT incidents and requests accurate...
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