Workforce Screening conducts background checks on new hires and rescreening of current employees and contingent workers, in partnership with Human Resources and Global Supplier Services. This function helps protect the firm’s assets, reputation, employees, and clients pursuant to firm policy and regulatory standards.
As a Screening Manager with a specific focus on projects and governance, within Global Workforce Screening, you will serve as a lead on a diverse portfolio of projects and oversee the screening governance framework driving continuous enhancements to both processes and stakeholder experience. You will report into the Global Workforce Screening EMEA Regional Director and work closely with management team, regional peers, as well as our partners within HR and Compliance and other internal stakeholders.
Job responsibilities
1. Lead and manage the team’s book of work for EMEA, overseeing both tactical and strategic projects from initiation through to closure.
2. Collaborate and influence a wide range of global stakeholders, including Technology, Human Resources, Employee Relations, Assignment Sponsors, Sourcing, and project teams.
3. Prepare project documentation, scorecards, and status reports.
4. Deliver on and ensure adherence to the governance framework, including vendor management, operational controls, documentation, and change management processes.
5. Partner with the EMEA GWS Operations Manager to identify, implement, and manage process improvements, including assessing and managing change impacts.
6. Deliver and enhance the experience framework to optimize the screening process for all stakeholders.
7. Undertake other duties or projects as directed by EMEA GS Senior Managers.
8. Direct line management of a Business Support and Project Analyst.
Required qualifications, capabilities and skills
9. Knowledge of pre-employment screening, human resource management, compliance, legal or fraud/investigations within an EMEA wide or global remit.
10. Proven ability to plan and deliver projects of varying scale (tactical to strategic) in a multi-location, international environment, with strong knowledge of project management principles and best practices.
11. Demonstrated success in managing operational or technology change and process improvement initiatives in a project management capacity.
12. Familiarity with risk and controls, data privacy programs, and process improvement methodologies.
Preferred qualifications, capabilities and skills
13. Ability to think strategically and provide leadership & work with partners, globally
14. Experience handling confidential, personal & sensitive information
15. Experience working in an environment that undergoes routine audits from internal and external source