Customer Service Associate
We are seeking a skilled Customer Service Associate to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch service to customers.
Salary: £12.30 per hour
Job Description: As a Customer Service Associate, you will be responsible for providing exceptional customer service on the tills and shop floor. This includes responding to customer queries, championing products, and delivering a great shopping experience.
Key Responsibilities:
* Provide friendly and thoughtful service to customers
* Support colleagues to solve problems and deliver excellent customer service
* Maintain store standards and ensure shelves are stocked and prices are correct
* Help introduce new products and services to customers
* Get involved in community activities and events
Requirements:
* A genuine care for customers' needs
* Great people skills with ability to build positive relationships
* A positive approach to change and problem solving
* Flexibility to work a range of shifts
Benefits:
* Discounts on Co-op products and other brands
* Pension scheme with up to 10% employer contributions
* Wagestream app for money management
* 31 days holiday (pro rata for part-time colleagues)
* Virtual healthcare services for employees and families
* 24/7 employee assistance service
* Full paid training and career development opportunities
Inclusive Workplace:
We want to create an inclusive environment where colleagues can thrive. We celebrate diversity and welcome applications from everyone. If you have a disability, we'll make reasonable adjustments to the recruitment process.