About the organization
Our client is a specialist ‘by and for’ organization providing refuge, supported accommodation, and wraparound support programmes for Black and minoritised (Global Majority) women and their children who are survivors of domestic violence and abuse. They manage refuges and dispersed accommodation across Newham and Haringey and provide trauma‑informed, culturally responsive support including advocacy, counselling, immigration and family legal advice and specialist projects.
Role Overview
We are now recruiting a Head of Services, a senior leadership role responsible for the strategic, operational, and financial oversight of all frontline delivery across the organization. The postholder reports to the Director and oversees day‑to‑day operational delivery of all services, including refuges, dispersed accommodation, immigration legal advice, counselling, and specialist projects. Their responsibilities include ensuring services are managed and delivered efficiently and effectively, are safe, high‑quality, compliant, financially well‑managed, and aligned with the organization’s feminist, anti‑racist, and survivor‑centred values.
Responsibilities
* Strategic and operational oversight of frontline services and delivery teams.
* Ensure safe, high‑quality compliance and financial management of services.
* Align services with organization’s feminist, anti‑racist, and survivor‑centred values.
Qualifications
* Significant experience overseeing accommodation‑based services, particularly for vulnerable adults and their children.
* Demonstrable experience of specialist domestic violence and abuse services that support the specific needs of Global Majority women and their children.
* Proven management and support of delivery staff.
* Experience working within a commissioned or contract‑funded service environment.
* Demonstrable budget management experience.
Application Process
To apply, please submit a Word‑formatted version of your CV. Suitable candidates will then be contacted.
Eligibility Requirements
Due to the nature of the organization’s work, the candidate’s race and gender are occupational requirements in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. This post is open only to Black and minoritised, i.e. Global Majority, women.
Work Location
This role will mostly be based onsite, with regular visibility across accommodation‑based services (mostly East London and Haringey).
#J-18808-Ljbffr