We are looking for a Children's Residential Operations Manager to work with the Service Director (who is the RI), to support our amazing children and young people with their own needs, desires and dreams to reach their personal best., As the Operations Manager, you will oversee and manage the residential services within the North West region. You will ensure compliance with all statutory and legislative standards while managing to a budget and maintaining high standards of leadership and management. Working closely with your management colleagues, you will strive to provide the highest quality care for children and achieve excellent care outcomes. Your primary focus will be on ensuring that our homes deliver outstanding services, are staffed by trained professionals, remain within budget, foster nurturing environments, and serve as a home away from home for vulnerable young people. It's worth noting that all homes within Inspire are rated 'Good or Above' by Ofsted. In your new role, you will:
Responsibilities
* Ensure the operational management of care delivery and services, including environments.
* Provide line management support and supervision to Home Managers.
* Ensure adherence to organisational policies, procedures, and relevant legislation.
* Work collaboratively with Inspire Senior Management and CareTech Management teams to support service delivery.
* Lead on safeguarding matters, ensuring the safety of all children and staff.
* Support admissions and placement targets in coordination with Referrals.
* Establish and maintain effective placement plans, risk assessments, and healthcare plans.
* Support staff team stability, competency, and motivation.
* Conduct training needs analysis and participate in the ROC training program.
Qualifications
* Senior management experience within the Children's Residential care sector.
* Experience in managing and developing others in a fast-paced environment.
* Experience working with children and young people in residential settings.
* Level 5 Leadership and Management for Care Services or equivalent qualification.
* Strong leadership, communication, and interpersonal skills.
* Knowledge of equality, anti-discrimination policies, legislation, compliance, and best practice initiatives.
* Ability to drive change and motivate others within the service.
* Proven ability to meet targets and deliver results under pressure.
* Effective presentation skills to engage stakeholders.
About ROC Northwest
As part of the CareTech family, we offer residential care and education for SEMH (social, emotional, mental health) children and young people, including children with Autistic Spectrum Disorders, Learning and Physical Disabilities, as well as other complex needs associated with trauma and ACEs (Adverse Childhood Experiences). We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care.
All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full time education.
Benefits and Compensation
* £65,000 per annum, depending on experience. £3,000 welcome bonus & £3,600 car allowance.
* £10,000 annual quality and commercial bonus.
* Participation in a Management Incentive Plan as a member of the CareTech leadership team.
* Continuous development from our in-house Leadership Academy.
* Additional benefits: Employee Assistance Service, Wellbeing Programme, Recommend a Friend scheme, Team Rewards with discounted restaurants and family days out, Long Service Awards.
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