Location: Hybrid working - based out of our Willenhall (W. Midlands) or Talbot Green (S. Wales) with an element of home working.
Contract type: Permanent
Hours: 40 hours per week
About Us
A.F. Blakemore & Son Ltd is a dynamic, family-owned business with a proud heritage dating back to 1917. As one of the UKs largest privately owned companies, we employ over 5,000 people and generate a turnover of £1.1 billion. Ranked among the UKs top 100 private businesses, were passionate about food, innovation, and service. Our operations span retail, wholesale distribution, foodservice, fresh meat, logistics, and shop fitting.
Purpose of the role
To support the Commercial team in managing and optimising the sales and buying processes within the organisation.
Key Accountabilities
Data Entry and Maintenance
Ensuring accurate data entry for product information, pricing and promotions is as well as maintaining up to date records in the database.
Administrative Support
Providing general administrative assistance to the Commercial team, including the preparation of documents, scheduling meetings and maintaining systems always delivered with a high degree of accuracy.
Supporting the Commercial team in achieving key performance indicators (KPIs).
Communication
Liaising with suppliers regarding delivery schedules, pricing, promotional proposals etc. fostering strong relationships for smoother operations.
To act as the first point of contact for internal and external communications managing phone calls, emails and correspondence effectively.
Customer Support
Assisting with customer enquires (either via the Commercial team, sales team or customer services) relating to orders, product availability pricing and delivery timelines, always ensuring a high level of customer service.
Sales and Process Optimisation
Assisting in the data preparation and the analysis of sales and data performance metrics to identify trends, opportunities and areas for improvement
Generic Responsibilities
Ensure compliance with The Blakemore Way and appropriate levels of the competency framework
Maintain employee and organisational confidentiality in line with the Data Protection Act
Demonstrate commitment to equality and diversity
Comply with Health and Safety responsibilities in line with the Company Health, Safety and Environmental Policy
Comply with all other policy and legal requirements in relation to role
Key Knowledge, Skills, Experience And Qualifications Required
A high level of numeracy and literacy is essential
Working knowledge of Microsoft programs essential
Educated to an A Level standard or equivalent is desirable
Previous Experience In a Similar Role Is Essential
Reliably follows instructions and procedures
Keen and enthusiastic approach to working both in a team and independently
Ability to produce accurate work within agreed timescales
Excellent communication skills and the capacity to build good working relationships with colleagues and customers
Strong organisational and planning skills with an attention to detail
Customer focussed and understands the importance of this to the business
Positive attitude and flexibility in covering other roles in the department
Shows a commitment to ongoing personal development and training, always striving to improve
Demonstrates integrity, a strong work ethic and upholds the company values and principles
You may also have experience in the following roles: Commercial Assistant, Sales Support Assistant, Trading Coordinator, Commercial Coordinator, Business Support Assistant, Sales Administrator, Commercial Administrator, Data Entry Clerk, Customer Service Administrator, Procurement Assistant, etc.
REF-223 101
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