About Laser 2000
Laser 2000 is a value-added reseller, providing expertise and routes to market for the best photonics, optics, telecoms, and network product manufacturers around the world. Our team collaborates with our industry's largest brands to provide solutions to our customers in industry and research. We actively support the local community through our STEMfest partnership with Ormiston Academies Trust.
The role
Reporting to the Operations Manager and working within the two-person, supportive and motivated Logistics Team, you will be responsible for helping the organisation fulfil customer orders. From the order progressing stage through to packing and dispatching, you will provide a world-class level of customer service throughout the process.
The main duties of this role include
* Receiving goods from suppliers, processing, stocking and dispatching to customers
* Aiding with customer returns/repairs, shipping both domestically and internationally
* Assisting with order progressing/acknowledging, providing customers with up to date information on the status of orders. This includes liaising with international suppliers and the internal sales team to provide customers with the most accurate and up-to-date information, both domestically and internationally
* General logistics duties, including arranging collections, inventory control and liaising with couriers.
* Administrative tasks as and when required.
About you
Previous experience in a shipping or customer services role is an advantage, but not essential. We are seeking candidates who are positive, enthusiastic, and possess a strong work ethic. It is essential that you can work effectively in a small team, including bringing strong communication skills, the ability to manage your own work, and the ability and confidence to solve problems using your own initiative.
You will be working in our office building near Huntingdon, with our friendly, close-knit team.
Location: Huntingdon
Hours: circa 18 hours per week (Monday-Thursday, 9:30-14:30, ½ hour lunch)
Benefits: company bonus scheme, pension contributions, private medical insurance, life insurance.
Job Type: Part-time
Pay: £12,665.00 per year
Expected hours: No more than 18 per week
Work Location: In person