Location: Lutterworth, Leicestershire, East Midlands, UKJob Description:Our client, a respected commercial insurance provider based in Lutterworth, is seeking a Commercial Claims Handler / Manager to manage and progress client claims efficiently and professionally.The key responsibilities of a Commercial Claims Handler / Manager:Be the first point of contact for clients reporting claimsGather all required information and notify insurers accuratelyGuide clients through the claims process, providing clear updatesCommunicate with insurers, loss adjusters and third parties via phone and emailUse the internal system to progress outstanding items and track claim activityEnsure all claims handling meets regulatory and company standardsSupport with general administration and client queries when requiredThe minimum requirements for the Commercial Claims Handler / Manager role:At least 2 years experience in Commercial Insurance Claims (Household Claims or Commercial Handling experience also considered)Strong communication and customer service skillsHighly organised with strong attention to detailProfessional, calm and confident in managing sensitive mattersThe ideal candidate for the Commercial Claims Handler / Manager role:Experience running a full commercial claims caseloadKnowledge of Acturis or similar systemsProactive, problem-solving approachAble to build effective relationships with clients and insurersCommercial Claims Handler / Manager benefits:25 days annual leave plus bank holidaysCompany contributory pension schemeSupportive and friendly working environmentThe Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner
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