Site Supervisor Location: Leicester and surrounding areas Employment type: Full Time, Permanent Salary: Up to £18.50 Working Hours: Monday to Friday with overtime available What’s in it for you… We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it. 28 days annual leave plus the option to buy 5 additional holidays. Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP and Mental health support & counselling services Cycle to Work scheme Discount club - supermarkets, phone bills, gyms & more! Life assurance cover Enhanced Maternity Pay Long service recognition Active local social committees Regular social events Paid volunteering opportunities in your community About the role… Working in conjunction with the operational team, the Operations Supervisor is responsible for day to day management of the engineers, technicians, vehicles, associated plant & equipment ensuring delivery of great customer service. The role is also required to carry out audits on site, ensuring your team are working safely, efficiently and ensuring that work is completed within the required timescale. As a Site Supervisor you will… Day to day management of engineers/technicians staff, vehicles, equipment, and issues arising from site activity. Monitor performance of engineers/technicians with respect to Health and Safety, Quality and Environment Front line People Management responsibilities such as return to work interviews and investigations Responsible for Vehicles; Plant & Equipment, ensuring they are operated and maintained as intended Ensure Company policies and improvement action plans are effectively implemented, monitored, and audited. Operate in line with Company policies and strategies and be proactive in promoting improvement locally. Ensure all incidents are reported and investigated. Monitor performance and safety requirements regularly. Work closely with management team to ensure work is pre-sited and pre-planned when required. Identify and react swiftly to resolve problems before they escalate. Always establish good relationships and communication and resolve issues and early resolution of any potential problems. Client site liaison including client audits. Subcontractor monitoring About you… Driving Licence required Proven experience in a previous Supervisor Role within the Utilities Sector – preferably in the Drainage Industry Proven experience of working in customer service or a customer focused environment. Professional, customer focused with a good standard of verbal and numerical reasoning. Working knowledge of Health and Safety Knowledge of waste network operations business processes IT literate and proficient in Microsoft Office package Our commitment to Equal Opportunities We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR. Next steps If you’re interested in this opportunity, please apply or reach out to the Careers Team for more info