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Out of court resolutions administrator

Hull
Permanent
Sussex Police
Posted: 5 January
Offer description

Vacancy Information

Division / Department - Criminal Justice
Grade - Grade 7
Status - Full Time
Contract Type - Permanent
Salary Grade Range - £26,703 - £28,914
Working Hours - 37.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Brighton, John Street

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

Chief Constable Tim De Meyer & Chief Constable Jo Shiner

The Role & Key Responsibilities

From your first day with us you will be part of a policing family making a real difference.

It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe.

This role involves working within a centralized team, accepting referrals from divisional staff across the Force, to progress cases deemed suitable for an Out of Court Resolution (OOCR).

The administrator will be responsible for supporting the wider OOCR team by providing an efficient and timely administration service, to maintain the effective management of OOCRs.

Key Accountabilities:

1. Manage the receipt, distribution and progress of all administrative taskings and correspondence arising from investigating officers and partners. Initiate timely and appropriate responses that are in accordance with both departmental procedures and statutory guidelines.

2. To liaise with divisional staff, ensuring standards are met and managing expectations in relation to timescales for completion.

3. Collate data from various sources, interpret the data gathered and calculate any additional statistical analysis required to support departmental accountability and performance. Produce data in a useable format as directed.

4. Check email inbox daily and respond to queries promptly.

5. Ensure key data is recorded accurately, adhering to legislation, policy and direction from line managers.

6. To establish and maintain good working relationships with colleagues within the organisation and appropriate local partners.

7. Undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser graded post.

Skills & Experience

Qualifications:

1. Grade C or above in GCSE English and Maths - or equivalent.

Knowledge, Skills & Experience:

- Good inter-personal skills and the ability to work well with others at all levels, in a team and with partners.

- Excellent organisational skills with the ability to prioritise own workload and work within strict timescales.

- Ability to work calmly, methodically and accurately, using own initiative, while under pressure and with minimal supervision. Strong attention to detail.

- Good written and oral communication skills, including the ability to respond to correspondence and enquiries in a professional and courteous manner.

- Able to understand and comply with the requirements of GDPR and the management of confidential and personal Information to ensure data privacy.

- Experience of working with databases and spreadsheets and of creating and analysing management information.

- Able to produce clear, legible, concise and accurate data reports.

- Proficient in all Microsoft applications including Outlook, PowerPoint, Excel, Word and Adobe systems.

- Willing and able to undertake training to become proficient in using additional IT and multimedia systems that are essential to the role.

- Have the personal resilience to handle material of a sensitive and/or distressing nature.

Additional Requirement:

The post holder must achieve and maintain the relevant level of Force vetting for the role.

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work. This position offers a flexi-time contract, giving you flexibility in managing your diary.

This is also a hybrid working position, meaning work is in-office at Brighton John Street, but with flexibility to accommodate days worked from home or other locations, following initial training. There is also a requirement to travel county-wide on occasion, as reasonably requested.

We take pride in looking after our people and offer a variety of benefits;

2. career progression
3. contributory pension scheme (LGPS)
4. generous annual leave allowance
5. discounts for everyday spend
6. on-site gyms and a range of sports clubs
7. generous and supportive parental leave
8. financial and mental wellbeing guidance and support
9. discounted contributory healthcare scheme

Please use the following links for more information on the benefits of working with

Further Information

Successful applicants will be contacted following paper-sift, to arrange interview.

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