Are you an experienced automotive professional seeking a new challenge? Our client, a reputable car garage group based in Farnham, Surrey, is currently hiring a Senior Service Advisor. This is an excellent opportunity for a motivated individual to join a well-established business in a vital customer‑facing role. The Senior Service Advisor position offers a competitive salary and a supportive work environment, making it ideal for those looking to progress within the motor trade industry.
Benefits
* Competitive basic salary up to £38,000, dependent on experience
* Monday to Friday working hours, 8am to 6pm
* No weekend work
* Opportunity to develop your skills within a respected automotive group
* Supportive and professional team environment
* Clear progression prospects within a well‑established business
Duties
* Approving and managing work on 1 Link and other portals to ensure timely service delivery
* Maintaining clear communication with customers throughout their service experience
* Booking vehicle services and updating records accurately
* Managing customer expectations and providing exceptional service
* Ensuring all processes and procedures comply with company standards and policies
* Supporting the workshop in achieving high customer satisfaction and operational efficiency
Requirements
* Proven experience as a Senior Service Advisor or in a similar fast‑paced automotive environment
* Proficient with portals such as 1 Link and other relevant management systems
* Excellent communication and customer service skills
* Strong organisational abilities and multitasking skillsFull UK driving licence
* A professional and customer‑focused approach to work
#J-18808-Ljbffr