Head of Repairs and Maintenance Vacancy Permanent Opportunity via BRC Location: Worcester/Evesham (hybrid) Salary: £72,895 + excellent benefits BRC are working with a Housing Association who are recruiting a new Head of Service to lead their Repairs and Maintenance function. You will effectively lead and manage the responsive repairs, maintenance, facilities, and estates teams ensuring KPI’s are met in the delivery of these services. You will also be responsible for achieving objectives and ensuring that activities are carried out to the highest standards of integrity and professionalism. You will also act as the partner representative for the Cost Sharing Vehicle delivering responsive repairs, and grounds maintenance. Key Responsibilities:
1. Ensure prompt resolution to reports of damp, mould, and Cat 1 and 2 HHRSR reports through the Repairs call centre.
2. Ensure effective and compliant procurement of all contracts for repairs and maintenance services with robust contract management.
3. Ensure continuous improvement through taking the lead on the repairs and maintenance programme of service improvement that ensures efficiency, customer excellence, focus and ensuring performance in line with targets.
4. Lead on the deliver...