Industrious Recruitment are currently seeking a Administration Executive for our client based in Watford. This is a busy role working within a small team. Working hours 7:30-4:30pm (with 30mins lunch) Monday- Friday. This role is crucial to the smooth operation of the business, ensuring seamless communication and efficient transactions among suppliers, customers, and colleagues. * Respond to daily inquiries from customers and suppliers, ensuring timely and accurate responses * Processing orders with precision and attention to detail * Liaising with operations, sales and design on a day-to-day basis regarding the sales orders * Any queries surrounding customer orders are identified prior to order processing and resolved. * Ensuring customer credit limits are adhered to and set up new customers with credit accounts. * Maintain and improve CRM records both on Netsuite and Pipedrive. * Arrange sample swatches, shipments, and logistics for a seamless customer experience * Proactively identify areas for improvement in processes, surrounding administration * Collaborate with teams to implement solutions that increase efficiency and enhance customer satisfaction * Assist with all general day-to-day administration in and around the office. * Issue customer invoices promptly and assist with credit control