Employer description:
Would you like to work for one of Scotland's leading law firms?
Harper Macleod is an award-winning legal firm renowned for our work with apprentices. We have won the Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards three years in a row.
Overview:
We are currently seeking a Digital Support Apprentice to join our Inverness [IV2 5GH] office. A significant part of this role involves liaising with clients of the firm.
Duties:
* Banking cheques on behalf of the Inverness office to ensure steady cash flow, using various portals.
* Liaising with clients via telephone, transferring calls as needed, and logging client information on our internal CRM system.
* Ordering, organising, and assisting with hospitality at events.
* Managing diaries using Microsoft Outlook.
* Collaborating with staff and courier companies regarding mail.
* Booking and setting up meeting rooms upon request of Partners and clients, ensuring all AV equipment is correctly set up.
* Handling incoming mail and delivering it to the appropriate person, as well as banking activities such as going to the bank.
Skills, knowledge, and experience required:
* Excellent communication skills, both verbal and written.
* Ability to prioritise and meet deadlines.
* Attention to detail.
* Strong organisational skills.
* A desire to perform well and progress.
* A mature outlook.
Salary:
£21,480 per annum.
Working week:
* 35 hours per week
* Monday to Friday, 9am - 5pm
Benefits:
* Critical illness protection
* Life assurance
* Discounted conveyancing on sales and purchases
* Discounted eyecare
* Charity donation through payroll
* Cycle to work scheme
* Buy additional leave options
* Extra holidays at Christmas
* CSR days
* Funding for external training
* Recruitment finder's fee
* Additional discounts
* 4pm finish on your birthday
* Pension scheme
Future prospects:
If you perform well, there is an opportunity to secure a permanent position at the end of your apprenticeship. Many previous apprentices remain with the company. Your future salary will be discussed if offered a permanent role.
Important Information:
This vocational apprenticeship fully supports your specific job role with this employer. Throughout your learning journey, you will be supported by a dedicated QA skills coach and your mentor at work, who will help you develop necessary skills, pass assessments, and provide one-to-one support. Your growth will be planned, skills gaps addressed through immersive training, and the qualification gained is aligned with your role.
Upon completion, you will have gained valuable work experience and a nationally recognised qualification at SCQF Level 6. If you're interested in starting your career and earning a work-based qualification, APPLY NOW!
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