Bodyshop Advisor required in Pontypridd.
1. Negotiable starting salary pending experience plus performance-related bonus scheme.
2. Either full-time or part-time hours available.
3. If full-time, the hours are 8:00am-5:00pm Monday to Friday. If part-time, you will ideally work 3 days per week; however, there is flexibility with this for the right person.
A not-to-miss opportunity has become available for a Bodyshop Advisor for our client's vehicle accident repair centre located in the Pontypridd region on either a full-time or part-time contract. In the role of a Bodyshop Advisor, you will report to the Bodyshop Manager and work alongside a small but friendly accident repair team.
Your responsibilities will include:
4. Handle customer enquiries, complaints, and follow-ups with professionalism.
5. Inspect damaged vehicles to provide accurate repair estimates.
6. Prepare and present repair quotes to customers, explaining the costs and necessary work.
7. Liaise with insurance companies to manage claims and ensure smooth processing.
8. Coordinate with workshop productives and parts suppliers to ensure all necessary materials are available.
9. Maintain accurate records of repairs, estimates, and customer interactions.
10. Ensure all documentation complies with company policies and industry standards.
11. Identify opportunities to upsell additional services and products to customers.
To be eligible, you will need a UK driving licence with minimal points and have some experience in a customer-facing role. Any experience working in a bodyshop or similar automotive repair environment would be highly advantageous; however is not essential. Specific experience in vehicle SMART repairs or vehicle damage assessment would be the icing on the cake, but is also not essential. Overall, you must have excellent communication and written skills, be self-motivated and pro-active, maintaining high levels of focus and enthusiasm, be able to work independently and make decisions, as well as working and communicating effectively as part of a team, have excellent English, both written and spoken, to communicate well via email and phone, and always be working to ensure the highest level of customer care and satisfaction.
What's in it for you? For your hard work as a Vehicle Bodyshop Advisor, our client is offering:
12. Negotiable starting salary pending experience.
13. Access to a performance-related bonus scheme based on labour sales.
14. 22 days annual holiday allowance plus the 8 bank holidays, which will increase to 25 days after 3 years of service
15. Full manufacturer-accredited training is provided.
16. Staff discount scheme and family and friends benefits
17. Company pension scheme.
18. Fantastic long-term career prospects with a local business operating for over 60+ years
19. Either full-time or part-time hours available.
20. If full-time, the hours are 8:00am-5:00pm Monday to Friday. If part-time, you will ideally work 3 days per week; however, there is flexibility with this for the right person.
If you are interested in hearing more about this Bodyshop Advisor job in the Pontypridd area, please contact Harry Woodcock at Perfect Placement Today.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.