Customer Service Advisor – Hybrid (2 Days Remote)
Location: Warwick, Warwickshire
Salary: £24,576 per annum + Excellent Benefits
Hours: Monday to Friday, 8:30am–5:00pm (No weekends or late shifts)
Job Type: Full-time, Permanent
Are you passionate about delivering excellent customer service? We’re recruiting a Customer Service Advisor to join a friendly and supportive team in Warwick. This is an opportunity to join a well-established and growing company that values its people, promotes wellbeing, and offers career development opportunities and training.
What’s on Offer:
Hybrid working – 2 days from home each week (after training)
Private healthcare
Critical illness and death-in-service cover
Staff discounts and social events
Free on-site parking
Convenient location near Warwick Parkway station and the A46
Key Responsibilities:
Deliver outstanding customer service across phone, email, live chat, and web enquiries
Handle general administrative tasks to support smooth business operations
Communicate with customers professionally and efficiently, ensuring a positive experience
Represent the company with empathy, accuracy, and attention to detail
Skills & Experience Required:
Previous customer service experience (call centre, contact centre, or face-to-face)
Excellent communication skills and a friendly, confident telephone manner
Strong IT literacy, including Microsoft Office and CRM systems
Able to commute reliably to Warwick for 830 am start on office-based days
If you have experience in customer service, retail, hospitality, healthcare, administration, or call centres, and you’re looking for a long-term opportunity with genuine work-life balance — please apply