As a Sales Support Specialist you will assist the sales team by processing orders, handling customer inquiries, and coordinating shipments. You work closely with account managers, suppliers, and logistics to ensure smooth operations and customer satisfaction. Strong organisation, communication, and problem-solving skills are essential for success in this fast-paced role. Client Details Our current client is a prominent and well-established product manufacturer that specializes in supplying a wide range of facilities equipment. They cater primarily to large retail chains and general construction trades, providing direct, reliable, and high-volume distribution solutions tailored to meet the specific needs of commercial and industrial clients. Description Key responsibilities consist of: Process customer orders accurately and ensure timely fulfilment Handle inquiries, provide product information, and resolve customer issues Assist in creating and sending price quotes and proposals Conduct data analysis, generate reports, and track key performance metrics to support decision-making Collaborate with other teams to resolve issues and provide timely feedback to ensure the highest level of service Work with suppliers and shipping teams to track and manage deliveries Maintain accurate customer records, sales reports, and order details in CRM systems Support account managers with administrative tasks and follow-ups Collaborate with war...