Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Pay Range £24,750 Job Description Are you a natural problem solver with a great attention to detail? Would you like to work in a fast-paced role in a large and well-established company? Consider the role of a Validations Assistant at Reed in Partnership! Please note, this role is hybrid and you will be expected to work in the Liverpool office 2/3 times a week. Please note this is a 12 month fixed term contract. What is this role about? The Validation Assistant works towards minimising contractual risk to Reed in Partnership through accurate and timely validation of claimable events on contracted provision. The core aspect of the role is to validate and assure the business that all evidence submitted to support operational activity meets contractual requirements across multiple and varied contracts. Just some of your day-to-day responsibilities will include: A Validations Assistant supports the Validation Team with ensuring the business adheres to policies and procedures relating to each programme’s requirements. Your day-to-day responsibilities will include: Ensuring that the company conforms to the key items of contractual compliance Liaising across the business to resolve queries and support operations Coaching front line delivery staff where necessary Supporting in the preparation for audits What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together. Where possible we consider applications from candidates that require part-time hours, please discuss with your Talent Partner if this is something you require. To be successful in this role, we are looking for someone with: Essential Attainments: Demonstrable experience gained in a fast paced environment of the manipulation of data to inform work priorities and of the presentation of such data verbally and in the format of written reports. Previous high level telephone or face to face customer service experience gained in a business to business or internal corporate environment. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Essential Criteria: Intermediate to advanced knowledge of Excel; and intermediate knowledge of other Office packages. Demonstrated ability to rapidly assimilate and work with complex procedures and processes and be able to explain elements of these clearly and simply as required to customers or other parties. Exemplary attention to detail, in particular when processing large volumes of information. Ability to work on own initiative Exceptional time keeping and organisational skills including the ability to work to deadlines and manage priorities in consultation with line manager Desirable Criteria: Experience of working in the welfare to work sector Previous experience of working in a processing or compliance function including experience of contributing to the design and training of process manuals through the interrogation of contractual guidance and operational working methods. Experience of providing a high quality advisory and guidance service to internal customers We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.