A well-established employer in Kilmarnock is seeking a Vulnerable Customer Support Representative to assist customers facing difficult situations. This hybrid role requires excellent communication skills, empathy, and a commitment to high-quality customer service. Successful candidates will manage sensitive interactions, ensure compliance with regulations, and contribute positively to customer experiences. The position offers flexible working hours and various recognition programs throughout the year, making it an excellent opportunity for someone with a background in care or customer service.
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