Summary Job summary A Role That Will Challenge You. A Role That Will Change Lives. Some roles test your skills. This one will test your heart, your resolve, and your ability to bring calm into challenging situations all while making a life-changing difference. Were looking for an exceptional individual to become our Special Allocation Scheme Coordinator, supporting patients who’ve been removed from standard GP services due to serious, often police-reported incidents. Patients on the Special Allocation Scheme can be some of the most complex and challenging within the health system and they need someone who will support them to access routine general practice health services. This role is part time, 20 hours per week, Monday to Friday (4 hours a day between the hours of 8.30am – 6pm. Times can be discussed) Main duties of the job You’ll need to be a proactive self-starter someone who’s confident working independently, able to think on their feet, develop documentation or tools from scratch when needed, and spot opportunities to improve and expand the role as the service requires. So Are You Resilient in the face of challenge Empathetic when others might turn away Skilled in de-escalation and calm communication Meticulous with data, reports, and records Driven to make a real difference to people who are often misunderstood Independent and inventive to create solutions from scratch. This is not a role for the faint-hearted. Its for someone with courage, compassion, and a fierce commitment to doing right by people, no matter their circumstances. If you thrive in tough situations, believe in second chances, and want to be part of a service that quietly transforms lives we want to hear from you. About Us Kernow Health CIC, a Community Interest Company, supports General Practice and delivers Primary Care Services at scale in Cornwall. Established in May 2011 by a group of Cornwall Practices, we are a GP-owned provider organisation delivering several NHS contracts across Cornwall. These include: – Cornwall 111 Integrated Urgent Care Service – School Immunisation Programme – Childrens Eating Disorder Service – Cornwall Training Hub Why Join Kernow Health CIC? Kernow Health CIC is a local organisation, owned by General Practitioners, delivering a number of NHS contracts across Cornwall where profits are reinvested back into the company to support healthcare across Cornwall. Working With Us, You Will Benefit From A clear career framework with pathways for promotion and career development. Employee benefit programme through Vivup! 6 weeks pro rata holiday entitlement (including bank holidays), with the ability to buy and sell annual leave. Being part of a local, agile and innovative team. Access to a great support network within a multi-professional team. Access to pension scheme, sickness, maternity and paternity pay. Access to training and continuous professional development through the Cornwall Training Hub.