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Administration officer - apprenticeships

Liverpool (Merseyside)
The City of Liverpool College
Administration
€28,500 a year
Posted: 28 April
Offer description

Overview

Salary: £27,598 - £29,911

Job Type: Permanent, 35 hours per week

This is not an entry-level or apprenticeship role. We are seeking an experienced administrator with responsibility for compliance, funding and employer engagement within our apprenticeship provision. Responsible for coordinating key administrative and compliance processes within the College’s apprenticeship department, with a particular focus on funding compliance and employer engagement.


Job Title and Department

Job Title: Apprenticeship Administration Support

Department: Apprenticeships


Responsibilities

* Based within the apprenticeship team, ensure that employer incentive payments and associated apprenticeship documentation are accurate, monitored and compliant with current apprenticeship funding rules.
* Collaborate with the Enrolment Coordinator to ensure that apprenticeship enrolment documentation is completed timely and in line with funding requirements, including eligibility and compliance checks.
* Support the End Point Assessment Coordinator to ensure that gateway documentation is compliant, identifying funding risks and resolving issues proactively.
* Liaise with employers, apprentices and internal stakeholders to ensure all required apprenticeship documentation is completed and recorded in a timely manner (e.g., employer agreements, apprenticeship service approvals, and other compliance documentation evidencing funding eligibility).
* Administer employer incentive payments and maintain accurate employer records, bank details and supporting documentation prior to payment processing.
* Coordinate materials and resources orders for the apprenticeship department in collaboration with the College’s finance department.
* Maintain up-to-date knowledge of apprenticeship funding rules and guidance relating to employer and provider responsibilities.
* Work with apprenticeship managers, MIS teams, finance teams and curriculum staff to resolve compliance issues and ensure accurate data recording.
* Provide general administrative support across the apprenticeship team and assist with additional administrative tasks during busy periods or staff absence.


Skills, Knowledge and Expertise

Essential Criteria

* Experience of maintaining accurate records and working with data systems
* Knowledge of apprenticeship funding rules or education funding regulations
* Excellent ICT skills including Microsoft Office and student record systems
* Excellent written and verbal communication skills
* Ability to confidently communicate with employers and apprentices
* Strong time management and prioritisation skills
* Ability to manage multiple tasks and conflicting priorities
* Ability to build and maintain effective working relationships with internal and external stakeholders
* Commitment to maintaining compliance with funding regulations and audit requirements
* Positive, proactive and self-motivated approach to work

Desirable Criteria:

* Minimum 3 years administration experience preferably within a further education or training environment
* Experience of working with financial records, payment tracking or invoicing processes
* Highly organised with strong attention to detail and accuracy
* Experience of working within an apprenticeship or employer-facing environment
* Experience of supporting audit preparation or compliance processes

Please Note: This role may close earlier than the advertised deadline if we receive sufficient applications. Early submission is strongly encouraged.


Benefits

Why Join The City of Liverpool College?

Benefits include a comprehensive range of wellbeing and professional development opportunities. Specific benefits listed below are indicative and may be subject to change.

* Pension Scheme: Local Government Pension Scheme with employer contributions up to 20.20%
* Leave entitlement: Up to 30 days annual holiday plus wellbeing day, plus statutory close days
* Employee Benefit Platform: Discounts and perks across various providers, Cycle to Work, cinema and leisure discounts, salary sacrifice options
* Health and Wellbeing: Health Assured EAP (24/7/365), wellbeing resources and services
* Travel: Interest-free loans to purchase annual travel passes
* Flexible Working: Options based on business need
* Professional Development: Formal and informal development opportunities
* College Benefits: Access to fitness facilities, staff discounts, and other college-specific perks

Note: This description reflects the role and is not exhaustive of duties. Management reserves the right to amend as required.

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