Overview
We are looking for local candidates who can commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
This role offers opportunities for growth within Toolstation and the wider Travis Perkins Group. We support training and development, including access to the Toolstation Academy and Apprenticeship programmes.
What You'll Do
* Be the friendly face of Toolstation, helping customers find what they need and handling deliveries, warehouse tasks, and stocking shelves.
* Be prepared to roll up your sleeves in a fast-paced environment; focus on great customer service and a positive attitude.
* Have accountability for supporting colleagues to deliver a great customer experience; some experience as a key holder or supervising team members is beneficial though not essential.
* Handle deliveries, unpack stock, keep the store clean, and prepare orders.
* Provide outstanding service by engaging with customers and staying efficient during busy times.
* Ask the right questions to understand customers' projects and help them find everything they need.
* Be Proactive in promoting Toolstation Club and Trade Accounts and signing customers up for benefits.
* Keyholder responsibilities include opening and closing the store, assigning daily tasks, and providing short-term supervisory cover when needed.
What You'll Bring
* A friendly personality to help maintain high store standards and a positive workplace.
* Reliability: flexibility, commitment, and support for customers and the team.
* Accountability: willingness to take charge in a previous role and step up when needed.
* Energy and enthusiasm; let your personality shine.
What You'll Get
* Career progression opportunities within Toolstation and the wider Travis Perkins Group, with training and development support.
* Benefits: 22 days holiday + Bank Holidays, company pension scheme and life assurance, bonus scheme and cycle to work, save and buy as you earn options, 20% discount across Travis Perkins companies, health and wellbeing support, financial education and recognition awards, and retailer discounts.
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike.
How to Apply
Caught your interest? Visit www.toolstationjobs.com or hit apply. Our policy is to employ the best qualified people and provide equal opportunity for advancement, including promotion and training, and not to discriminate on gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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