Fed up with dull admin? Make every call count in Preston! Is this you? You're a master of organisation with a keen eye for detail. You love ticking boxes, keeping everything in its place and getting things done right first time. You're not shy on the phone, and you pick up new computer systems in no time. What you'll get Salary: circa £25,000/£26,000 per annum Hours: 08:00-16:30, Monday-Friday Holidays: 28 days (including bank holidays) Perks: Free on-site parking; full training on ECO schemes; genuine career-development opportunities in a fast-growing sector What you'll be doing (and why you'll enjoy it) First point of contact: You'll answer inbound calls from homeowners, checking their eligibility for valuable government ECO insulation grants - every call could unlock hundreds of pounds in savings for them. Survey coordination: You'll book survey visits, juggle diaries between customers and surveyors, then send confirmations and reminders so no one misses their slot. Data champion: You'll capture customer details accurately, complete forms and documents, and keep our CRM up to date - your precision will keep projects flowing smoothly. Sales support: You'll work hand-in-glove with our sales team, chasing outstanding information and calling customers back to verify details. Your follow-ups will turn enquiries into installations. What you'll need A "can-do" attitude and the ability to juggle multiple tasks without dropping the ball Strong English: clear spoken and written communication Confidence on the phone - friendly, professional and organised Tech aptitude: pick up new systems and processes quickly No prior ECO experience? No problem - if you're organised and eager, the copmpany will train you How to apply We realise your CV might not be fully up to date - just send over whatever you have! INDEP