The Role
To provide a comprehensive secretarial and administrative service to a Physician/General Surgeon/Dental Consultant, Nurse Specialist or group of Physicians/Surgeons/Dental Consultants, Associate Specialists, Nurse Specialist and PAM Specialists. The start time for this post is 8:00am.
Responsibilities
* Provide a high quality secretarial and administrative service for the Consultant/Associate Specialist, Nurse Specialist Teams, PAM Practitioner to ensure efficiency in patient care.
* Responsible for the audiotyping (touch-typing, shorthand typing) of clinical correspondence, ensuring these are typed within agreed timescales.
* Responsible for maintaining a pending system for all results and ensuring these are seen by the appropriate consultants.
* Deal with telephone and face to face inquiries from all staff groups, patients, relatives, carers, providing information, directing and prioritising queries as appropriate, to ensure efficiency and effectiveness of service delivery.
Qualifications
* HNC/SVQ III in Secretarial Studies/Business Administration or equivalent experience.
* Understanding of a range of work procedures, some of which are non routine requiring an intermediate level of theoretical knowledge.
* Knowledge of the range of secretarial procedures which includes advanced keyboard skills.
* Proficient in use of software systems.
Benefits
* Annual Leave - 35 days including public holidays
* Generous NHS pension scheme
* Annual incremental salary progression
* Paid sick leave increasing with length of service
* NHS discounts and more.
NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.
Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.
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