Employer Sheffield Teaching Hospitals NHS Foundation Trust Employer type NHS Site Royal Hallamshire Hospital Town Sheffield Salary £24,465 pa/pro rata for part time staff Salary period Yearly Closing 20/08/2025 23:59
NHS AfC: Band 2
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes, health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
Are you a highly organised, professional audio typist looking to make a difference in a specialist healthcare setting? We’re seeking a motivated individual to join our friendly and dynamic administrative team within the Ophthalmology service.
In this vital role, you’ll provide high-quality administrative and audio typing support to ensure the smooth running of our service and help deliver excellent patient care. Your attention to detail, ability to prioritise, and commitment to confidentiality will be key in supporting our clinical teams.
What We’re Looking For:
Excellent audio typing and computer skills – OCR Level II or equivalent office-based typing experience is essential.
Previous administrative experience in a busy office setting, ideally within the NHS or a similar healthcare environment.
A methodical, organised and flexible approach, with the ability to manage competing demands.
Strong communication skills and a professional, respectful attitude at all times.
A commitment to upholding the Trust’s PROUD values (Patient first, Respectful, Ownership, Unity, Deliver)
Main duties of the job
. Ensure the typing of clinical correspondence is accurate and timely to distribute to patients and care professionals.
. To effectively perform a full range of typing and administrative duties to support the Directorate’s clinical teams under the direction of the Line Manager.
. Audio type clinicians letters from dictation. Undertake administration functions for the department, such as data input, photocopying, filing, letter writing, etc.
. Undertake accurate recording / inputting and amending of data within Trust information systems.
. Communicate effectively with the use of tact and diplomacy, and seek to overcome barriers to effective communication. This may require the use of multiple communication methods.
. Work collaboratively with the wider departmental team to ensure a consistent and effective Patient First service.
. Actively use initiative within the role but seek guidance when required and appropriate.
. Assist and support in the development and improvement of the service and in the implementation of Trust and Departmental policies and procedures.
. Complete all mandatory training required by the Trust and actively participate in personal development.
. Assist and support the development and training of new team members.
. Undertake effective prioritisation of own workload and the coordination of activities / duties related to the role.
. Adhere to all Trust and Departmental Policies and Procedures.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff.
This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
* GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
* OCR l or II Typewriting qualification or equivalent typing experience within an office environment
Experience
* Experience of working within an office environment
* Experience of working in a public facing role
* Relevant experience within the NHS
Further Training
* Knowledge of / experience of using information and/or customer service systems.
* Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
* Previous experience Infoflex / 59R Software
* Previous experience of PAS / Infoflex / SystmOne (area specific software)
Skills and Knowledge
* Understanding of data protection issues and the ability to maintain confidentiality
* Excellent communication skills, with ability to deal with staff at all levels.
* Displays use of initiative with effective organisational skill
* Ability to prioritise and work to strict/conflicting deadlines
* On-going commitment to personal development
Please note that in order to comply with the UK Government’s rules on Skilled Worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible to receive sponsorship from the Trust. Please keep this in mind when submitting your application. Further details on these concessions, and who qualifies for them, can be found here .
Candidates are advised to read the attached guidance on using AI technology. W hen you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.
When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.
You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.
If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.
The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.
Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.
All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.
For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook
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