Systems support analyst

Salary: £35,000 - 40,000 per year Requirements: We are looking for someone with previous experience administering business systems and supporting users across a busy organisation. We need strong problem-solving skills and excellent attention to detail. We need someone confident working with stakeholders at all levels. Experience with property management or enterprise systems such as Entrata, Yardi, StarRez, Kinetic, or similar would be highly beneficial. Responsibilities: We manage and maintain core business systems to ensure smooth day-to-day operation. We provide user support, troubleshoot issues, and manage support tickets. We configure system settings, workflows, and user permissions. We support system upgrades, testing, and new feature releases. We assist with data migration, validation, and reporting. We deliver training and guidance to users. We create and maintain system documentation. We work closely with internal teams to improve processes and system performance. Technologies: Support More: We are looking for a Systems Support Analyst to help maintain, improve, and support key operational systems across our business. This is a hybrid role with one day per week working from home, based near Shepherds Bush, London, with a salary of up to £40K. We offer 33 days annual leave including bank holidays, a bonus scheme, health cash plan and virtual GP access, enhanced maternity, paternity and family-friendly benefits, company sick pay, employee discounts and wellbeing initiatives, plus career recognition and development opportunities. last updated 25 week of 2026