Come and make a real difference: we’re looking for an Assistant Service Manager to help make everyday remarkable for our friendly team in Swansea.
Location: Swansea
Hours: 40 hours, your shift pattern will include weekends and sleep-ins
Salary: £31,428.80 per annum and our sleep‑in shifts at £60 per night; travel expenses paid at 45p per mile
Contract: Permanent
Click here to learn more about growing your career at Cartrefi Cymru.
What you’ll be doing
In this role you’ll work alongside the Service Manager to ensure a safe and caring service for the people we support and our colleagues. You’ll be visible in day‑to‑day operations and support duties in line with the requirements of the people we support. You’ll work shifts on a rota basis which may include sleep‑ins. In the absence of the Service Manager, you’ll have responsibility for the day‑to‑day running of the service. This will involve providing leadership and management to the team, monitoring performance, carrying out one‑to‑one’s and appraisals, and holding team meetings.
You’ll build positive relationships with all stakeholders and put our vision and values into action to deliver a first‑class service. Your focus will be on achieving the highest levels of independence for the people we support and on organising and modelling that support in an innovative, person‑centred and flexible way to make everyday remarkable.
We’d love to hear from you if you have:
* Experience supporting people with learning difficulties in a social care setting
* Level 3 in Health and Social Care (or actively working towards it)
* A strong caring nature to support others to live an enriched life and fulfil their potential
* A working knowledge and understanding of the Care Council for Wales Code of Practice
* Flexibility to work shifts and provide cover as required
* A full driving licence – essential and happy to travel for meetings and training
* Access to your own car and happy to use it for transporting people we support to and from activities, as well as obtaining business insurance for your vehicle, for which we pay 45p per mile to cover this
Our Benefits
* Training and development opportunities
* 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
* Health and Wellbeing programme – 24‑hour access to our Employee Assistance Programme
* Company pension
* Benefits and discount platform
About Us
We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here.
Our Values
Honesty, Trust, Kindness, Respect and Wellbeing
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