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About the Company
Anns Home Care is recruiting a full-time, as and when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will work as part of a team responsible for providing high-quality services to clients in their own homes by monitoring the quality of care. Flexibility to work unsociable hours if required is essential.
Anns Home Care is a family-run agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are at the heart of what we do, delivering frontline care to those in need. Working in the community, they support elderly and vulnerable people with daily activities, helping them live independently.
If interested, please call Kelly or apply now. We will contact you if you meet our requirements.
Key Requirements
1. Minimum of 3 years experience in healthcare
2. Educated to NVQ Level 2
3. Access to a car and a full driving licence
4. Excellent organisational and time management skills
5. Excellent communication and interpersonal skills
6. Ability to work independently and meet tight deadlines
7. Empathy and understanding towards clients and their families
8. Leadership, support, and supervision skills
Key Tasks and Duties
1. Maintain high standards of care, professionalism, and presentation by example
2. Participate in and supervise care delivery to meet clients' physical, social, intellectual, and emotional needs, respecting dignity, choice, and independence
3. Promote best practices and accountability through spot checks and staff supervisions
4. Monitor the quality of care provided to clients
5. Prepare, implement, review, and update client care plans
6. Maintain confidentiality at all times
7. Uphold professional standards among carers and promote company values
8. Keep accurate and confidential records per company policy
9. Conduct risk assessments in clients’ homes annually and as needed
10. Assist in implementing new care packages, ensuring care plans are placed within two days of acceptance and carers are introduced and shadowed
11. Support in the induction and training of new care workers
12. Provide reports on complaints, accidents, and incidents
13. Assist in rota management and support scheduling activities
14. Participate in the company’s Quality Control programme
15. Undertake shift cover activities as required
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