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Maintenance Planner Maidstone, Maidstone
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Client:
Location:
Maidstone, United Kingdom
Job Category:
Logistics
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EU work permit required:
Yes
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Job Reference:
b7e568d25869
Job Views:
4
Posted:
29.04.2025
Expiry Date:
13.06.2025
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Job Description:
Scheduler - Repairs & Maintenance Maidstone £30k salary based on experience Temporary role Full-time (40 hours a week) Start ASAP
We are looking for an experienced Scheduler/Planner and Administrator to work with a busy and growing repair and maintenance team based in Maidstone. Here is what you'll be doing:
1. Assist in scheduling and coordinating trade people to complete repairs and maintenance work.
2. Manage diaries for maintenance operatives.
3. Book in maintenance jobs with tenant availability, managing cancellations and rescheduling appointments effectively.
4. Ensure that works can be completed within the expected SLA.
5. Handle client and tenant enquiries.
6. Prepare and check work completion packs and documentation.
7. Handle calls and emails, ensuring that filing systems, records, and databases are kept up to date and accurate.
8. Perform general administrative duties as required.
We're looking for someone with a background of handling a high volume of repair and maintenance schedules and coordinating a busy workforce. Previous experience working as a scheduler for a repair contractor or a housing association would be ideal!
You will be part of an existing Planning team in our client's Repairs and Maintenance division and will play a key role in shaping their future. Your responsibilities include providing exceptional customer service, optimizing productivity through effective planning and work scheduling, and developing strong working relationships within the Customer Service Centre and Trade Supervision functions. You will operate in accordance with departmental practices, standing orders, and financial regulations to achieve objectives related to time, cost, and quality of service.
You will deliver a personalized, helpful, and solution-focused service to customers, taking calls, diagnosing repairs, scheduling appointments, and allocating work via telephone, written communication, and face-to-face interactions, while embodying our client's values. Strong administrative skills are essential as you'll work within a team focused on initiative and task completion.
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