Salary: £23,500 - 23,500 per year Requirements: We are looking for someone with a strong interest in technology and a genuine desire to help people. Good communication skills and a friendly approach are essential for this role. You should have a willingness to learn and develop new skills, along with basic computer knowledge (training will be provided). Responsibilities: As our IT Support & Customer Service Apprentice, you will learn to respond to customer queries via phone, email, or chat. Youll assist in diagnosing and resolving basic IT issues, including hardware, software, and connectivity problems. You will help set up and configure devices for customers, support the team in logging and tracking support requests, and learn to provide clear and friendly advice. Additionally, you will assist with routine system checks and updates, work with the IT team to escalate more complex issues, and stay informed about common IT problems and solutions. Technologies: Hardware Support More: This is a fantastic opportunity to kickstart your career in IT while receiving hands-on training and guidance from experienced professionals. If this sounds like the perfect fit for you, wed love to see your application! We will let you know if you are suitable for this position or any other roles we have available. last updated 5 week of 2026