Portsmouth Water are delighted to have an opening for a Network Technician to join our growing Network department. Responsible for conducting a variety of water network field activities, troubleshooting issues, and ensuring safe, first‑time resolutions. This role involves both planned and reactive work, addressing performance issues, optimising water supply systems, and maintaining compliance with safety and regulatory standards. The position also requires collaboration with teams, asset management, monitoring of water quality, and mentoring other operatives.
We re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future. We recognise people want to work in a variety of different ways, and that s why we re happy to consider flexible working arrangements. Please feel free to talk to us at interview about the flexibility you may be looking for. Please note, we may close this advert early if we receive a high volume of applications so we encourage you to apply as soon as possible to avoid missing out. We re committed to equality, diversity and inclusion, and we actively encourage applications from all sections of society.
Responsibilities
* Perform field-based water network activities within Portsmouth Water's area of supply (South East Hampshire & West Sussex).
* Troubleshoot and resolve network issues, working collaboratively with teams and stakeholders.
* Handle planned and reactive work, investigating water network performance (pressure, leakage, metering, supply disruptions).
* Conduct distribution main isolation, asset verification, and water quality checks (flushing, sampling).
* Monitor flows, pressures, and water quality (chlorine, turbidity), ensuring safe operations.
* Operate water assets (valves, hydrants) and perform site assessments using GIS and schematics.
* Perform site inspections and provide detailed reports to relevant teams.
* Support office‑based teams, prepare equipment, and support fellow operatives.
* Ensure strict compliance with safety and regulatory standards.
* Participate in out of hours (including weekends) stand‑by duties in addition to core hours, which are Monday to Thursday 8am 4.15pm and Friday 8am 3.30pm.
Qualifications
* Clean water industry field experience desirable, for example experience in pressure/flow, dealing with customer enquiries relating to water supply issues, tests, main isolation, flushing & sampling.
* EUSR Water Hygiene certificate desirable.
* Valve operations including CALM Networks desirable.
* NRSWA Operative (Unit 2) desirable.
* IT proficiency including Office365, GIS mapping tools, PDA/Tablet use, and online reporting software.
* Full UK driving licence essential to enable you to drive a company van.
* A passion for delivering excellent customer service.
* Strong initiative to problem‑solve field issues.
* Driven by safe, first‑time results and motivated by seeing activities through from start to finish.
* A proven track record of owning or leading tasks and activities, with a drive to see jobs through to resolution.
* High regard for compliance, putting safety above all else.
* Lead by example and seek to share knowledge, skill, and work ethic with your team.
* Ability to work flexibly and reactively depending on business operations and requirements.
* Happy working outdoors in all weather conditions.
* Working in confined spaces.
* The successful candidate will be required to undergo a safety critical medical upon job offer, to ensure they are able to perform the role safely.
Benefits
* We ll help secure your future with a generous pension scheme, contributing up to 15% because your tomorrow matters as much as your today.
* You could earn a non‑contractual bonus of up to 6% of your basic salary, linked to company performance.
* Enhanced maternity, paternity, and adoption leave and pay.
* All expenses covered summer and winter social events.
* Life assurance scheme gives your loved ones extra security, with a 4x salary lump sum benefit in case the unexpected happens.
* Confidential mental health and wellbeing advice 24/7 through our Employee Assistance Programme.
* Physical health support via our Virtual GP service (available 8am–10pm, 7 days a week).
* Exclusive discounts at thousands of retailers, plus exciting benefits like Electric Vehicle Scheme (after 1 year), Cycle to Work Scheme, Health Cash Plan, and so much more!
What can Portsmouth Water offer you? At Portsmouth Water, we believe in rewarding our people.
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