Job Description
9 Month Contract - Credit Controller.
We’re recruiting a Regional Credit Controller on a 9‑month fixed‑term contract to support a busy, high‑volume Credit Control function. You will be responsible for collection activity, customer communication, and a range of administrative duties that keep the credit control process running smoothly. This role is ideal for someone who thrives in a fast‑paced environment and enjoys building strong relationships with customers and internal teams.Key Responsibilities
* Manage inbound mailbox activity and respond to customer queries.
* Provide copy invoices and statements of account as required.
* Handle inbound customer calls professionally and efficiently.
* Update customer contact details and ensure future communications are sent correctly.
* Process credit and re‑bill requests in the system.
* Take ownership of debt accounts, ensuring timely collection in line with agreed payment terms.
* Actively chase outstanding monies and work to meet collection targets.
* Identify, record, and manage disputes through to resolution.
* Conduct structured collection calls and maintain accurate notes across multiple systems.
* Complete end‑to‑end account reconciliations (AR).
* Participate in regional debt calls and ledger reviews.
* Build strong working relationships with customers and internal stakeholders.
* Support general administrative tasks as required.
Skills & Experience
* 1–2 years’ experience in Credit Control.
* Comfortable working in a high‑volume, fast‑paced environment.
* Experience in a service‑based business is desirable.
* Strong communication skills, both written and verbal.
* Confident telephone manner and customer‑focused approach.
* Solid IT skills including Microsoft Office, SharePoint and intermediate Excel.
* Detail‑oriented, reliable, and target‑driven.
* Able to work independently as well as part of a team.
* CRM/Salesforce experience beneficial; SAP knowledge desirable.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4778204