WHSmith are seekin g an enthusiastic and motivated Night Sales Assistant to join their team. As a Night Sales Assistant within our Heathrow Airport stores you’ll be working shifts as part of the team working hard through the night in our busiest stores. Unlike your colleagues working the day shifts you’ll usually have less interaction with customers working these shifts, but that doesn’t mean the customer experience isn’t at the heart of the role. Your work is key to ensuring our customers’ journey gets off to the best start. No matter what you do, you’ll play a big part in helping to drive results through using your initiative to meet deadlines and get the job done to a high standard and as efficiently as possible. The role requires shift work and there are opportunities for career development with training. As a Night Sales Assistant your key responsibilities include: You’ll check and unpack deliveries re-stock shelves Implement new and exciting promotional campaigns Making sure the store is ready before the doors open for customers in the morning To always deliver a friendly service, smiling, greeting and making eye contact with every customer you encounter Meeting high standards of display and visual merchandising to ensure the store is well presented, accurately following planograms Targeted on having appropriate Till Point Conversations with every customer to add on sales and increase the average transaction value Working as an active member of the team, supporting colleagues in all tasks Demonstrating good product knowledge to customers on key promotions and offers, maximising selling opportunities Approaching customers that may require assistance if you are on the shop floor Night premium of £2 per hour is paid for hours worked between 00:00 - 04:59 Keyboard Shortcuts F9 - Move focus from the edit area to the Footer Toolbar F10 - Move focus from the edit area to the first toolbar button Shift TAB - Move focus from the edit area to the last toolbar button About You The ideal candidate WHSmiths are looking for is people who are organised; process driven and can use their initiative when needed, you will also be; A great listener, good to talk to and naturally helpful Confident towards maximising sales opportunities Delivers personal targets to agreed expectation Taking responsibility for personal performance within wider team Respectful of others Keyboard Shortcuts F9 - Move focus from the edit area to the Footer Toolbar F10 - Move focus from the edit area to the first toolbar button Shift TAB - Move focus from the edit area to the last toolbar button About The Company WHSmith is one of the UK's leading retail groups with hundreds of stores on the high street and at airports. Since 1828 WHSmith has specialised in books, newspapers and stationery, and now offers an increasingly wide choice of goods. WHSmith offers a comprehensive induction and training programme with an excellent benefits package including staff discount and pension scheme. Keyboard Shortcuts F9 - Move focus from the edit area to the Footer Toolbar F10 - Move focus from the edit area to the first toolbar button Shift TAB - Move focus from the edit area to the last toolbar button