Job Description
Standard 8 is partnered with a well-organised Public sector organisation looking to bring in an IT Support engineer on a part-time basis to support its on-site environment.
This is a role for someone to provide 1st line support and ideally some 2nd line support.
Day to day will be focused on handling helpdesk tickets, resolving first-line issues and supporting Microsoft 365, Exchange and Active Directory.
There’s a steady mix of hardware and user support; laptops,printers, account admin, installs and general upkeep. No surprises, just solid, hands-on IT work.
They need someone who's had at least 1 years experience in IT support, service desk or technician background, comfortable managing workload, and able to deal with non-technical users without overcomplicating things. It’s about being reliable, clear in your communication, and getting things fixed.
You’ll need a good grounding in
• Day-to-day IT support across users, devices and systems.
• Microsoft 365
• Exchange
• Active Directory
If you want a straightforward IT support role in a structured environment where you can just get on with the job, this is worth a look.