Lightfoots Solicitors has been at the heart of the community in Thame for 170 years. With six offices across Oxfordshire and Buckinghamshire, Lightfoots is proud of its unrivalled reputation of excellence for all our services. We are looking for a Quality and Compliance Analyst who will be r esponsible for ensuring that conveyancing processes across all property departments comply with legal and regulatory requirements as well as specific lender requirements and that quality standards are maintained. The role involves auditing, monitoring, systems and process review, reporting on risk and compliance, as well as providing training to staff and liaising with various members of the Lightfoots’ team. Conducting regular file reviews of property matters to ensure adherence to legal and regulatory frameworks and the Firm's PCPs, as well as specific lender requirements. Key Responsibilities Implementing and maintaining quality assurance processes and procedures to minimise risk and ensure high standards of service as well as enforcing our core values. Identifying areas of risk and non-compliance and reporting on these with recommendations for remediation. Identifying opportunities for consistent quality improvement and liaising with stakeholders to implement system and process changes. Investigating and assisting in the resolution of client complaints. Providing training to staff and offering guidance on resolving quality and risk issues. Keeping abreast of changes in legislation and regulatory frameworks, as well as specific lender requirements. What We’re Looking For A qualified Conveyancer with at least 5 years PQE. Strong understanding of property processes, including residential, BTL, and bridging finance, and relevant legal requirements. Excellent attention to detail and organisational skills. Ability to analyse data and identify areas for improvement. Strong communication and interpersonal skills. Understanding of risk management principles. Ability to work independently and work with all levels of including partners and management. Honesty and integrity. Why work for Lightfoots Solicitors? Our staff are our greatest asset, and we work hard to provide a culture where you can thrive and enjoy a fantastic career. Our benefits package has been built around what our people value the most; Money Matters Competitive industry salary - with annual salary reviews & bonus scheme Enhanced pension contributions Discounted legal fees - discounted conveyancing & wills for you and your family Personal financial advice - helping you achieve your financial goals Discounts - from a wide range of retailers Employee Referral Scheme - up to £1000 bonus Mind, Body & Soul Matters Enhanced holiday allowance Private Health Insurance - with Bupa Healthcare Cash Plan - money back for everyday health expenses, for you and your dependents, such as optical & dental 24/7 Virtual GP Access - help & support available for when you need it Company Sick Pay - with the option to use this for caring for a dependant Free flu jabs- onsite annual flu vaccinations Discounted Gym Memberships - as well as discounts for other health related retailers Free fruit in all offices - fresh fruit delivered to the office each week Employee Assistance Programme - 24/7 access to counselling and support Mental health first aiders - we have nine qualified Mental Health First Aiders across the firm providing confidential support Wellbeing events - held throughout the year, from stress resilience workshops to wellbeing breakfasts and lunchtime walks Paid volunteer days - to volunteer for a charity of your choice Events - firm organised events throughout the year including quarterly socials, breakfast briefings, book club, Christmas party & lots more. Committees - we have active Social ,Charity, Wellbeing and ESG committees. Family Matters Enhanced family leave - enhanced pay for Maternity, Adoption, Paternity & Shared Parental leave Flexible working - our Flexible working policy helps with your work life balance Flexible sickness entitlement - the option to use your own sickness entitlement if a dependent is unwell and needs care Healthcare Cash Plan - money back for everyday health expenses, for you and your dependents Career Matters Learning & Development - access to hundreds of webinars and training courses Paid study leave - with sponsored training opportunities Long Service Awards - we celebrate & reward our long standing colleagues Lightfoots Core Values Award - Rewarding colleagues who have demonstrated our core values Apply If you think this role is perfect for you (or nearly perfect, we would still like to hear from you) please apply or if you would simply like to find out more you can contact our recruitment team on [email protected]. As a Disability Confident employer, we promote diversity and provide equal opportunities for all individuals. We prioritise inclusivity and ensure we have a supportive and accessible workplace for those with disabilities. If you require any adjustments to be able to attend an interview please do let us know. Recruitment decisions are made on fair and objective criteria.