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Civil enforcement officer - part-time; 24 hours

Walsall (West Midlands)
Apcoa Parking
Civil enforcement officer
Posted: 27 August
Offer description

Civil Enforcement Officer - Walsall - Part time - 24 Hours per week - £17,110.08 per annum

First Month of employment: £12.21 per hour

After 1st month of employment: £13.71 per hour

Essential: Full Manual Clean UK Driving Licence

Would you enjoy working outdoors? Do you have good communication skills? Do you want to make a difference in your local area? Civil Enforcement Officers patrol assigned areas to ensure neighbourhood safety and cleanliness.


Responsibilities include:

* Enforcing on-street permitted parking policies and issuing Penalty Charge Notices (PCNs) for breaches.
* Recording, reporting, and taking action on defects in street furniture and suspect vehicles.
* Representing the company and council, promoting good public relations, and advising on parking matters.
* Using radio and Hand-Held Computer Terminal (HHCT) equipment properly.
* Attending judgment hearings to provide endorsing information for contested PCNs.
* Reporting issued PENs and issues to supervisors after each shift.


Qualifications and Skills:

* Good written and spoken English.
* Excellent customer service skills.
* Willingness to work outdoors in all weather conditions.
* Smart, professional attitude.


Work Schedule:

Shifts of 3 days out of 7, Monday to Sunday, between 07:00 and 22:00, as per rota.


Additional Information:

Employees play a vital role in maintaining local area safety. Ensuring access for emergency vehicles and road safety for the public.


Benefits:

* 20 days annual leave plus 8 bank holidays (pro-rata for part-time).
* Pension scheme.
* Uniform provided.
* Employee of the Month Award scheme.
* Discount scheme.
* Loyalty credit scheme.
* Training opportunities for career development.

We are committed to a fair, inclusive workplace where all staff are valued and supported. Join us for an exciting work environment with shared successes and challenging projects.

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