Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide. We collaborate with major brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels.
What is in it for you?
As part of the Aimbridge team, you will have access to a suite of benefits including:
* Hotel discounts across the portfolio – staff rates and up to 50% off on food, beverage, and spa services
* Wagestream – stream up to 40% of your pay as it is earned and set up automatic savings to support your financial wellbeing
* 24/7 access to our employee assistance programme
* Starting salary above the national minimum wage
* Flexible working opportunities
A day in the life of…
As Food & Beverage Assistant, you will be the first point of contact for our guests. Your role involves welcoming guests from around the world with a friendly smile and providing exceptional service. You will work closely with your team to ensure each shift runs smoothly and efficiently, delivering the best possible guest experience every time.
Job Responsibilities:
* Greet guests and take their orders in a friendly and professional manner
* Ensure food and beverage orders are prepared and served promptly
* Upsell food and beverage items to guests
* Handle cash, card, and other payments accurately
* Maintain a clean and tidy dining area, including tables, chairs, and floors
* Set up and clear tables for breakfast, lunch, and dinner
* Serve guests in conference and event areas
* Assist with room service orders as needed
* Provide excellent customer service at all times
* Follow health and safety regulations
* Attend training sessions and team meetings as required
* Perform other duties as assigned by the Food and Beverage Manager
Based at Holiday Inn Stevenage, you will be part of a passionate team that understands that being the best doesn’t always mean working around the clock.
What do we need from you?
To succeed in this role, you should be passionate about delivering an exceptional guest experience and embody our brand standards. Ideally, you will have 1-2 years of experience in food and beverage or hospitality. At Aimbridge, we value personality highly, so bring your enthusiasm and flair for hospitality!
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